RMA Requirements – Easy Returns, No Hassle
Time Frame
- Items are eligible for return within 180 days from the date of order. Any return requests beyond this period will not be accepted.
Condition
- All returned items must be complete with their original packaging and all included parts. Incomplete, used, or damaged products that are not due to a manufacturer defect will not be eligible for return.
Proof
- To process your return, you must provide detailed photos clearly showing the issue with each product being returned. This helps ensure a smooth and quick resolution.
Documentation
- When submitting your return request, you must upload a document that includes the following details for each item: order number, SKU, quantity, defect description, and any additional relevant information. Missing details may delay the approval process.
